Technical Support Officer

Malta  |  €21,000 - €25,000 

Our well-established client in the legal services sector is looking for an Technical Support Officer to join their growing team in Malta. 

The candidate will be reporting and assisting the IT manager and will be responsible for maintaining the infrastructure and providing technical support.

Key responsibilities:

  • Troubleshoot, diagnose and solve system and network problems.
  • Provide 1st and 2nd line support to all users via face-to-face or over the phone.
  • Assist in launching and testing of new software; install and configure computer hardware operating systems and applications.
  • Maintain an IT asset inventory, set up new user accounts. , replace parts as required,
  • Prioratize and respond with agreed timeline and also provide procedural documentation and relevant reports.
  • Establish a good working relationship with users and other professionals within the industry.
  • Any other related tasks as deemed necessary from time to time.

Skill-sets and Requirements

  • Ideal candidate would have 1+ experience in simlar role.
  • Network, security, AD and microsoft SQL knowledge.
  • Willing to solve complex issues and see projects through to completion.
  • Multitasker, problem solver and solution oriented team player with strong interpersonal communication
  • Good command of both written and spoken English.

Education & Experience

  • Ideal candidate will have a Bachelor's degree in Computer Science or related field.
  • Any relavant certifications will be considered an asset but not compulsary.

Benefits

  • Room for improvement/growth
  • Sponsorship of courses
  • Free health insurance

Job Reference: QB868


  • Primary job focus
    Technical Support
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Employer industry
    Legal Services
  • Languages
    English
  • Job Reference
    QB868
  • Closing Date
    30/10/2021
  • Date Published
    20/09/2021
  • Status
    Job offer

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