IT Systems Administrator

Our client, a growing company in the aviation industry, is willing to find a motivated and flexible individual to join their team. If you are a people person and have a can-do attitude, do not miss out the opportunity and apply now!

Responsibilities:

• Being responsible for setting up, configuring and maintaining the internal systems, applications, printers, operating systems and hardware.
• Keeping the IT inventory up to date.
• Tackling issues related to hardware, software, operating system failure and data recovery.
• Escalating calls internally and/with third parties.
• Managing user accounts, groups, passwords and mailboxes using mainly Active Directory and Microsoft 365.
• Managing user access, data and content type in the SharePoint online environment.
• Managing File Service and and other storage locations used internally.
• Ensuring that safety and quality policies are promoted and implemented in the company.
• Carrying out operational documentation, such as Knowledge Base articles and Standard Operating Procedures.
• Making sure that the elements of SMS are implemented maintained and improved properly.
• Supporting IT projects and the implementation of new technologies, as well as suggesting improvements to the IT systems.
• Performing any other duties as required.

Skill-sets and Requirements

• Ideally 3-5 years of experience in a Technical Support role.
• Strong knowledge/experience with Microsoft 365, Active Directory, Windows 10 and a variety of software, applications and hardware.
• Experience performing incident and request management in line with ITL practices and working with SLA targets.
• A problem solving and analytical mindset, with ability to prioritize.
• Strong team-player attitude and interpersonal skills.
• Excellent communication skills in English, both verbal and written.
• Relevant certifications, such as Microsoft and ITIL, will be considered an asset.

Benefits

• Being part of a well-stablished and reputable company.
• Friendly team.
• Possibilities to grow.

Job Reference: GB206