IT Support Officer

Malta  |  €18,000 - €21,000 

A reputable company within the retail industry is currently looking for an IT Support Officer to join their growing team. You will report directly to the Group IT Manager. You will be mainly responsible to:

  • Assist in the day-to-day duties related to the IT department and contribute to the company’s ambitious growth plans 
  • Act as a first line of support to internal end-users;
    • Hardware and software support
    • Install and maintain IT equipment
    • Monitor and troubleshoot internal systems
    • Monitor ticketing system and prioritize tasks
    • Identify and propose changes to improve systems
    • Document procedures.

This role is ideal for candidates who have a diploma in IT, but need to gain work experience.

Skill-sets and Requirements

  • Ability to deal with end users issues
  • Logical and proactive thinker
  • Up-to-date technical knowledge
  • Good interpersonal and user support skills
  • Ability to work on own initiative with a minimum supervision
  • Valid driving license
  • Experience within an IT environment in a similar role would be ideal, but necessary
  • Knowledge and understanding of e-Commerce platforms namely Shopify & WordPress would be a plus
  • Sound knowledge of Windows Operating systems, including Active Directory and Group Policy maintenance, Networking and TCP/IP, VMWare, Linux and User Administration would be considered as an asset

Education & Experience

Diploma level or equivalent in IT related subjects required as a minimum


Retail Discounts - 20%

Job Reference: ST342

  • Primary job focus
    Technical Support
  • Job type
    Full Time
  • Employment level
    Entry (0-12 months)
  • Employer industry
  • Languages
  • Job Reference
  • Closing Date
  • Date Published
  • Status
    Job offer

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