IT Assistant

starting from €21,000  |  Malta

Our client is seeking to recruit for an IT Assistant vacancy in Malta, working within the Networks and Security department

Responsibilities include:

  • Assisting in installing, inspecting, and maintaining computer systems, IT infrastructure and network systems as required and in accordance with the IT policies and procedures.
  • Responding to Level 1 support requests.
  • Performing daily system monitoring of servers and storage and responsible for managing backups and tape rotation.
  • Assisting in managing and maintaining windows and mail user accounts.
  • Assisting in the analysis, evaluation, purchasing, and implementation of IT hardware and software.
  • Maintaining and updating incident and service request logs.
  • Providing basic training to end-users when necessary.
  • Providing assistance for the implementation of the company's Business Continuity and Recovery
  • ICT related administrative duties that include filing, record keeping, and report writing.


Education and Experience:

  • In possession of an MQF Level 4 or equivalent. 
  • Minimum of 2 years of experience. 
  • Experience in managing Microsoft Active Directory and Windows Servers.
  • Some experience with ITIL based help desk software.


Desired Skills:

  • Have excellent written, oral, and interpersonal communication skills.
  • Have proven analytical and creative problem-solving abilities.
  • Be able to work in a team-oriented, collaborative environment.


  • Primary job focus
    Technical Support
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Public Sector
  • Languages
    English, Maltese
  • Job Reference
  • Closing Date
  • Date Published
  • Status

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