Application Support Specialist

Malta  |  up to €30,000 

Our client, a reputable group of companies based in Malta, is looking for a responsible and self-driven individual to join their growing IT team. If you believe you have a problem-solving oriented mentality and is ready for new challenges while working in a friendly environment, this opportunity was made for you! Do not miss out and apply now!

Responsibilities:

  • Recognizing issues regarding applications and guaranteeing a permanent solution. 
  • Solving simple to complex issues as requested by end users.
  • Managing and prioritizing diverse open cases at one time.
  • Communicating with vendors in order to install and test new releases.
  • Providing support and training to end users.
  • Reporting procedures, workflows and existing and new setups.
  • Analyzing current data and metrics to establish performance and trends.
  • Being in charge of workload and prioritizing to accomplish tasks according to agreed timeframes.
  • Working on own initiative and showing follow through skills.

Skill-sets and Requirements

  • 1+ experience in a similar role.
  • Knowledge/experience of SQL scripting and Server Reporting Services (SSRS).
  • Knowledge/experience of object-oriented and test-driven development concepts.
  • Excellent communication skills in English, both verbal and written.
  • Experience with Therefore Document Management System or with web client technologies including HTML, CSS, JavaScript and Prince2 methodologies will be considered an asset.
  • Experience/working knowledge of Jira is a plus.

Benefits

  • Competitive salary.
  • Friendly and multicultural environment.
  • Possibilities to grow.

Job Reference: JY683


  • Primary job focus
    Technical Support
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Employer industry
    Industrial Goods & Services
  • Languages
    English
  • Job Reference
    JY683
  • Closing Date
    31/05/2022
  • Date Published
    11/04/2022
  • Status
    Shortlisting

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