Project Manager (Service Strategy)

Malta  |  €40,000 - €50,000 

Our client within the iGaming industry is on the lookout for a Service Strategy Executive to be a part of their team in Malta.

Your responsibilities include:

  • Assisting with the production and maintenance of a service portfolio and making sure that all the information is accurate;
  • Maintaining Group IT Technology Risk Register and organising regular reviews with key stakeholders; 
  • Working closely with Business Owners and technology teams to develop and maintain business/service continuity plans for critical systems and services;
  • Planning and managing support for strategy management tools and processes vis-a-vis Service Delivery.
  • Identifying changes to the environment and technology trends that could potentially impact the type, level, or utilization of services provided;
  • Designing and compilating of Service Management metrics and reports;
  • Analysing, reviewing and reporting the operation and performance of the Service Delivery strategy within Group IT, making any necessary changes or adjustments to the IT strategic plans or the way they are implemented/operated.
  • Streamlining of internal processes and suggesting innovations to improve service delivery;
  • Formulating, documenting and maintaining the organization’s overall IT Service Delivery strategy.

Skill-sets and Requirements

  • A technical backrgound would be considered a plus;
  • Previous work experience in project management would be considered a plus;
  • Knowledge and experience in Service Manager and Business Strategy Planning is ideal;
  • A positive and can-do attitude with an outgoing personality;
  • Excellent command in English, in both written and verbal

Education & Experience

Bachelor’s Degree in engineering, information systems, or related field.


  • Competitive salaries;
  • Performance bonuses;
  • Work from home allowance;
  • Wellness package;
  • Hybrid work model;
  • Career progression.

Job Reference: PF750

  • Primary job focus
    Technical Project Management
  • Job type
    Full Time
  • Employment level
    Experienced (3 years +)
  • Employer industry
    iGaming & Casinos
  • Languages
  • Job Reference
  • Closing Date
  • Date Published
  • Status

Benchmark Your Salary

This website uses cookies to improve your user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.