Business Analyst (Junior/Mid/Senior)


Our client, an international and reputable software provider in the finance industry, is looking for a motivated and career-driven individual to join their growing team. If you have a can-do attitude and is looking for professional and personal growth, this opportunity was made for you!


  • Analyzing clients requirements according to existing systems, as well as gaps regarding existing functionalities.
  • Creating use cases with high level of detail.
  • Being in charge of client delivery and schedules for projects, service requests, changes, and mandatory releases for clients' SLAs.
  • Communicating closely with clients regarding business requirements.
  • Assisting the QA team in preparing functional/regression test cases and defining acceptance criteria, by documenting high level testing cases, as well as reviewing them.
  • Communicating with different teams to make sure that the clients' requirements are being fulfilled.
  • Facilitating data migration to/from the company's software systems.
  • Providing 2nd line internal and external support.
  • Performing audits along with the QA Team, suggesting corrective actions when necessary.
  • Preparing reports on a regular basis.
  • Providing training according to clients' requests.
  • Performing the overall tasks according to SLAs and quality standards.

Skill-sets and Requirements

  • Ideally 4+ years of experience in a similar role, but fresh graduates are welcome!
  • Working experience in business requirements gathering, definition, system configuration and design.
  • Strong knowledge of documentation.
  • Strong knowledge of SQL.
  • Ability to conduct and facilitate remote or face to face meetings with clients.
  • Knowledge of the payments industry will be an asset.
  • Knowledge of the user stories/cases will be an asset.
  • Ability to work under pressure and prioritize.
  • Ability to work as a team.
  • Excellent communication skills in English, both verbal and written.

Education & Experience

Advanced diploma in ICT/Bachelor of Science in Business Analytics or Software Development/Bachelor's Degree in Computer Science/Degree in Business with IT

Job Reference: IX879

  • Primary job focus
    Technical Project Management
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Employer industry
    Information Technology
  • Languages
  • Job Reference
  • Closing Date
  • Date Published
  • Status

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