Systems Administrator

Malta  |  €25,000 - €28,000 

A leading Education Entity is looking to employ a Systems Administrator. The selected candidate will manage the Learning Management System and provide technical support to students, faculty, and administration. 


Responsibilities:

  • Manage the learning management system
  • Assist faculty and students through LMS administration, integration, training and support
  • Exchange management, monitoring and maintenance
  • DNS management
  • Management of websites on online hosting
  • Backups, monitoring and updating of systems
  • Configuration and maintenance of SSL certificates
  • Works collaboratively with faculty subject matter experts in the development and import of course content
  • Develop and present training workshops and follow-up support for faculty on instructional tools
  • Integrate current educational technologies to promote effective teaching strategies and improve student learning experiences
  • Design online training modules, incorporating a variety of web design and instructional tools that include graphics, streaming video, and audio
  • Configure, administer, maintain, update and document the LMS environment and plug-ins
  • Respond to service tickets on inquiries and requests from users as escalated through the support process
  • Monitor the Help Desk and Employee Transitions ticketing queues to manage priorities and assign tasks
  • Coordinate marketing and communication on behalf of IT Services to the Business School
  • Assist in general IT Services support and customer service through password resets, troubleshooting, and other general functions
  • Maintain plugins or APIs with third-party applications

Skill-sets and Requirements

  • Must have 2 to 3 years of experience in a similar Position
  • Ideally experience teaching/taking courses in an online environment
  • Knowledge of how to make use of Amazon Web Service or Azure would be ideal
  • Knowledge of how to deploy and maintain an SQL Server
  • Working knowledge of Learning Management System(s) (e.g. Moodle, Blackboard, Canvas, etc.)
  • Basic understanding of academic and computer technology
  • Ability to communicate in writing and verbally with both customers and vendors in support of resolving issues
  • Ability to explain technical concepts in non-technical terms
  • Customer service and solutions-oriented attitude

Education & Experience

Bachelor’s or higher degree in Computer Science

Job Reference: CH970


  • Primary job focus
    Technical Infrastructure
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Employer industry
    Education & Training
  • Languages
    English
  • Job Reference
    CH970
  • Closing Date
    20/12/2022
  • Date Published
    03/11/2022
  • Status
    Evaluating CVs

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