IT Systems Specialist

Malta  |  €35,000 - €40,000 

Our client is seeking to recruit an IT Support Specialist to join the current Group IT team.  The right candidate will be a technical professional who possesses the experience and expertise to support the IT Service Delivery Team.

Your responsibilities will include:

  • Define and maintain the group-wide endpoint configuration strategy and manage the integrated solution for managing all of the company's endpoint devices.
  • Implement or be part of the implementation team for new services and/or change and improve existing services and assure delivery according to the agreed quality.
  • Responsible to maintain IT services/software up to date and test new services/software before being released to end users.
  • Act as a mentor and assist the Service Desk Analysts.
  • Act Second-level user support when required.
  • Assist in the creation and maintenance of relevant documentation, ensuring that internal procedures and IT guidelines are kept up-to-date with the requirements of the business.
  • Creation and maintenance of knowledge-based articles that support Service Desk Analysts, as well as end users.
  • Assist end users via remote support due to issues for global end users if necessary.
  • Participate in vulnerability management life-cycle when fixing security issues effectively.
  • Engaging services and support from service providers when required.
  • Definition of operational measures, guidelines, and best practices for the offices managed.
  • Procurement of suppliers and any other resources required.

Skill-sets and Requirements

  • Minimum of 4 Years of experience in a similar role
  • Experience in the configuration and management of IT infrastructures, including but not limited to Scripting, Microsoft Windows Servers, LAN, WLAN, MDM, PABX and ticketing systems
  • Familiarity with Linux systems
  • ITIL certification or other IT industry certification will be considered an asset
  • Experience in the configuration and management of IT infrastructures, including but not limited to Scripting, Microsoft Windows Servers, LAN, WLAN, MDM, PABX and ticketing systems

Education & Experience

An advanced diploma or equivalent in ICT or other related discipline

Benefits

  • Hybrid working
  • Performance bonus
  • Health and life insurance

Job Reference: HJ774


  • Primary job focus
    Technical Infrastructure
  • Job type
    Full Time
  • Employment level
    Experienced (3 years +)
  • Employer industry
    Financial Services
  • Languages
    English
  • Job Reference
    HJ774
  • Closing Date
    20/12/2022
  • Date Published
    27/09/2022
  • Status
    Evaluating CVs

Benchmark Your Salary

By using this site, you consent to the use of cookies to improve your user experience through analytics and personalised marketing efforts.