Endpoint Administrator

Our client is seeking to recruit an Endpoint Administrator.  The right candidate will be a technical professional who possesses the experience and expertise to support the IT Service Delivery Team.

Your responsibilities will include:

• Define and maintain the group-wide endpoint configuration strategy and manage the integrated solution for managing all of the company's endpoint devices.
• Implement or be part of the implementation team for new services and/or change and improve existing services and assure delivery according to the agreed quality.
• Responsible to maintain IT services/software up to date and test new services/software before being released to end users.
• Act as a mentor and assist the Service Desk Analysts.
• Act Second-level user support when required.
• Assist in the creation and maintenance of relevant documentation, ensuring that internal procedures and IT guidelines are kept up-to-date with the requirements of the business.
• Creation and maintenance of knowledge-based articles that support Service Desk Analysts, as well as end users.
• Assist end users via remote support due to issues for global end users if necessary.
• Participate in vulnerability management life-cycle when fixing security issues effectively.
• Engaging services and support from service providers when required.
• Definition of operational measures, guidelines, and best practices for the offices managed.
• Procurement of suppliers and any other resources required.

Skill-sets and Requirements

• Minimum of 3 Years of experience in a similar role
• Experience in the configuration and management of IT infrastructures, including but not limited to Scripting, Microsoft Windows Servers, LAN, WLAN, MDM, PABX and ticketing systems
• Familiarity with Linux systems
• ITIL certification or other IT industry certification will be considered an asset

Education & Experience

An advanced diploma or equivalent in ICT or other related discipline

Benefits

• Hybrid working
• Performance bonus
• Health and life insurance

Job Reference: BW531