Operations Administrative Executive (Education)

Malta  |  €20,000 - €22,000 

Our client, a leading private educational institution here in Malta, is recruiting for an Operations Administrative Executive who will represent the ethos and culture of the school and act as a point of contact to students and tutors and should therefore be very customer orientated, and be an excellent communicator. Your role here will include;

  • Reviewing and formatting of course material and other documentation to ensure QA standards and brand guidelines are being met.
  • Assisting students by being their main point of contact throughout their journey from admission to graduation and ensuring any issues are resolved with a positive outcome.
  • Acting as the tutor’s main point of contact with regard to lesson schedules, course material, assessments and grading.
  • Delivering student induction sessions and conduct student progress meetings.
  • Monitoring students’ feedback and prepare student feedback reports.
  • Co-ordinating all aspects of the assessment process.
  • Maintaining Quality Assurance records and to ensure that all processes are being conducted as per Academy Policy and Procedures.
  • Managing calendar invites and scheduling of programmes.
  • Any other duties appropriate to the role as required.

Skill-sets and Requirements

  • Excellent command of written and spoken English as well as a good command of Maltese
  • Highly proficient in using MS Word, PowerPoint and Excel.
  • Superior communication and customer service skills, creating an environment that welcomes our students and tutors alike.
  • Ability to work efficiently with accuracy and attention to detail in a setting with frequent interruptions and pressure to meet deadlines.
  • Ability to exercise own initiative and good judgement in handling routine matters.
  • Strong team player.
  • Based in Malta

Education & Experience

  • At least two years’ work experience in a school or similar environment.
  • Ideally the chosen candidate is in possession of a Bachelor’s Degree alongside their work experience, however, candidates with a minimum of MQF Level 5 qualification will be considered.

Job Reference: JI642

  • Primary job focus
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Employer industry
    Education & Training
  • Languages
    English, Maltese
  • Job Reference
  • Date Published
  • Status
    Evaluating CVs

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