Customer Support Officer

Malta  |  €18,000 - €20,000 

In this Customer Support Officer position within the manufacturing industry, your duties will include: 

  • Liaising with customers and understanding customer demands for their respective purchases
  • Processing purchase orders and order enquiries in a timely and efficient manner
  • Managing order fluctuations and rescheduling workload as per available capacity
  • Progressing urgent PPAPs effectively to ensure deadlines and deliverables are met
  • Ensuring that area OTD and WIP days and arrears are in line with set objectives
  • Participating in risk reduction plans and ensuring EHS instructions are implemented accordingly

Working Hours: Monday to Thursday from 7:30am to 4:30pm. Friday from 7:30am to 2pm

Skill-sets and Requirements

  • Excellent written and verbal communication in English, Maltese preferred
  • Possess a strong eye for detail and an analytical approach
  • Ability to work within a team

Education & Experience

  • Diploma in Logistics or Supply Chain will be considered an asset
  • Previous local experience in a similar position within manufacturing is preferred
  • Minimum of 2 years local experience within a customer care environment
  • Proficiency in using MRP and MS Office applications

Job Reference: XV058

  • Primary job focus
    Supply Chain & Warehousing
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Employer industry
  • Languages
    English, Maltese

Supply Chain, Transport & Warehousing Jobs in Malta involve logistics and transportation of products. Jobs in supply chain, transport & warehousing include logistics, procurement, warehousing, supply planning, air, land and sea freight, route operation, drivers and courier roles.

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