Technical Writer

€26,000 - €30,000  |  Malta

Our leading software products clients are looking for a Documentation Specialist who enjoys creating manuals that have the ability to explain technical information in an easy and complex way that customers can understand. 

Your Responsibilities: 

  • Collaborating with the product, sales, marketing, customer support teams to understand product workflow, user cases, detailed functionality and software capabilities, and ensuring that the finished documentation meets product requirements.
  • Building knowledge about products, services and technology to be documented.
  • Researching, creating and maintaining the customer knowledge base, with easy-to-understand user interface text, online help and guides.
  • Preparing and publishing products release notes.
  • Creating tutorials and product tours to help customers use our software applications.
  • Collaborating with the product, sales, marketing and customer support teams on video scriptwriting and pre-production planning.
  • Analyzing existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Maintaining the information architecture.
  • Collaborating with translators as necessary to convert writing into a variety of languages.

Skill-sets and Requirements

  • Strong attention to detail and ability to deliver high quality documentation.
  • Grasp technical concepts and make them easily understandable in text and pictures.
  • At least 2 years of experience in technical writing of software documentation or a similar role would be considered an asset.
  • Excellent communication and written skills in English.
  • Strong working knowledge of Microsoft Office and hands on experience within a content management system.

Education & Experience

University degree in English, Computer Science or equivalent is preferred.

Job Reference: AV529

  • Primary job focus
    Software Development
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Employer industry
    Information Technology
  • Languages
  • Job Reference
  • Closing Date
  • Date Published
  • Status

Benchmark Your Salary

This website uses cookies to improve your user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.