Operations Manager

Malta  |  €40,000 - €45,000 

Our client who is a General Contracting Firm is growing thus they would like to engage an Operations Manager. The company provides full turnkey solutions and finishings services

The Role

  • You will lead the organisation to ensure effective and timely delivery of projects
  • You will report directly to the senior management as this is a strategic position within the company
  • You will need to communicate with a number of stakeholders so to deliver financial results, value for customers and operating efficiency of the organisation
  • Identify what human resources are required to cater for the workload of the company
  • Recruit, select, train, assign, schedule, and guide employees
  • Communicate job expectations to employees; planning, monitoring, appraising and reviewing job contributions
  • Analyse operations information and come up with recommendations to strategic plans and reviews; prepare and complete action plans, implement production, productivity, quality and customer-service standards and resolve problems
  • Forecast requirements; prepare an annual budget; schedule expenditures; analyse variances; initiating corrective actions
  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management.
  • Analyse process workflow, employee, and operational space requirements; implement changes
  • Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations and run a safe, injury/accident-free workplace
  • Meet or exceed operations labour budget expectations
  • Manage staff levels, wages, hours, contract labour to revenues
  • Responsible for all site managers and foremen, with review/approval responsibility for all operations employees. Propose development and training for employees where necessary
  • Responsible for all aspects of vehicles and equipment
  • Manage relationships with key operations subcontractors and suppliers
  • Review and approve all operational invoices and ensure they are submitted for payment in a timely manner.
  • Serve as primary point of contact when there are customer issues
  • Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
  • Work closely with senior management team to set and/or implement policies, procedures and systems 

Skill-sets and Requirements

  • Minimum 3 years experience as an operations manager covering similar responsibilities preferably within the local construction market
  • Excellent people management skills
  • Self-motivated, dynamic and persuasive character that can get the job done

Education & Experience

A related degree will be considered as an asset

Job Reference: UG765

  • Primary job focus
  • Job type
    Full Time
  • Employment level
    Experienced (3 years +)
  • Employer industry
  • Languages
    English, Maltese
  • Job Reference
  • Closing Date
  • Date Published
  • Status
    Evaluating CVs

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