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Operations Executive

  Central Malta  |  €26,000 - €35,000 Annually 

We are seeking a dedicated Operations Executive to join a well-established company. You will play a crucial role in ensuring smooth operations, enhancing customer satisfaction, and driving operational efficiency.

Responsibilities:

  • Oversee daily operations within the restaurants, ensuring adherence to company standards and policies.
  • Support the team leaders with staff scheduling, training, and performance evaluations to maintain a high level of service.
  • Monitor inventory levels and cash outs 
  • Plan and oversee event setups, working closely with clients and suppliers to deliver exceptional experiences.
  • Develop and implement strategies to improve customer experience and operational efficiency.
  • Handle customer inquiries, complaints, and feedback to enhance service quality.

Requirements:

  • Proven experience in operations, preferably within the hospitality industry
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail.
  • Flexibility to work evenings, weekends, and holidays as needed.

Job Reference: SS206

  • Category
    Operations
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Work Location
    On Premises
  • Employer industry
    Hotels, Restaurants & Catering
  • Languages
    English
  • Job Reference
    SS206
  • Date Published
    03/03/2025
  • Status
    Interviewing

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