Housekeeping Manager

Our client who specialises in the HORECA industry is looking for a Housekeeping Manager. Your roles and responsibilities will include: 

• Greet guests and employees in a friendly, attentive, and service-oriented manner
• Adhere to standards and regulations, ensuring safe and efficient hotel operations
• Conduct daily inspections and quality checks to maintain cleanliness, productivity, efficiency, and guest satisfaction at all 
• Promote effective communication within housekeeping and laundry teams to ensure clarity and consistency in objectives and 
• Implement and maintain a key control system for the 
• Distribute supplies and equipment as needed, and perform regular inventory checks to maintain proper stock 
• Ensure expenses are managed within budget guidelines
• Maintain ongoing communication with department heads regarding the condition of rooms and public spaces
• Oversee staffing, training, and budgeting for the department to ensure effective planning and organization
• Prepare employee schedules based on business forecasts, payroll budgets, and productivity needs
• Act as a problem solver for guest concerns, resolving complaints in a timely and helpful manner

Requirements

• Previous experience in executing against operating budgets, with an established history of meeting or exceeding established financial objectives
• Ability to meet deadlines, with changing priorities whilst remaining calm under pressure
• Demonstrated success in collaborating with diverse organizational functions to accomplish common goals
• Reliable and responsible character, with exceptional follow up and attention to detail

Education and Experience

• Previous housekeeping department leadership experience, to include successful management of a sizable team and focus on exceptional guest service

Job Reference: WU226