Head of Operations (Central)

Malta  |  €55,000 - €60,000  

Our client is an International Company(an insurer) which has a small sized presence in Malta and is regulated by the MFSA.  As it is expanding it will be taking on board a Head of Operations professional to lead the Operations team

The Role

  • You will be leading the operations function managing a small team of 4 employees
  • You will support the growth strategy with the local team and the European counterparts
  • Establish and maintain key relationships with internal and external stakeholders whilst managing and solving requests of local group entities and partners (B2B)
  • You will manage the operational systems and interfaces to group systems
  • Leading operations and system-related projects
  • As part of the operation, you will manage Information technology related vendor management 
  • You will manage and oversee Service Level Agreements with external partners and service providers
  • You will be responsible for hosting the Underwriting Committee
  • The general responsibility for all administrative tasks of the Company fall under the remits of this role
  • You will be responsible for local data security in line with group policies
  • You will support the DPO on GDPR related matters
  • Business Continuity Management will fall under your remit

Skill-sets and Requirements

  • Highly self-motivated, creative and structured person
  • Ability to meet deadlines by co-ordinating project teams and taking ownership
  • Proven experience in leading operational teams and IT projects, preferably in the financial services industry
  • Good analytical and problem-solving skills
  • Good presentation skills

Education & Experience

  • A degree or equivalent in business administration or information technology
  • French language will be considered to be an asset

Job Reference: AX654

  • Primary job focus
  • Job type
    Full Time
  • Employment level
    Senior Management
  • Employer industry
    Financial Services
  • Languages
    English, French
  • Job Reference
  • Closing Date
  • Date Published
  • Status

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