UX Senior Manager

Malta  |  €47,000 - €51,000 

Our client is a leading financial institution in Malta. As they are growing, they would like to engage a UX Senior Manager to join its Customer Experience Team

The Role 

  • The Senior UX Manager will be responsible for providing leadership, direction and mentorship for a team of UX designers and analysts/researchers to deliver world-class digital services and UX concepts across multiple platforms
  • S/he will be reporting into the Head of CX/UX
  • You will be responsible to define the user experience vision for the company and contribute towards the delivery of strategic goals, priorities, and related requirements.
  • You will identify opportunities for UX/UI improvements, harmonising business strategy and user needs
  • You will ensure quantifiable business impact goals via data-driven, informed and human-centric design goals
  • You will build and develop a research toolkit that extends across different levels of complexity
  • You will foster collaborative partnerships between UX and business functions across the organisation
  • Championing and promoting research and processes within an agile framework will also fall under the remit of this role
  • You will work with the team to continuously improve methods, techniques, and evaluation criteria
  • You will developing a deep understanding of customer behaviours and preferences in order to guide the team delivering the best experience in the industry
  • You will assist the team hands-on with UX design and UX analysis outputs as required

Skill-sets and Requirements

  • Previous working experience in a similar role
  • Track record of translating research into business impact
  • Proficiency in usability research/testing methodologies
  • Previous interaction with Agile teams and good knowledge of Agile process and principles

Education & Experience

  • Preferably be Agile Certified
  • Preferably be Lean 6Sigma Certified
  • Understanding of Search Engine Optimisation principles

Benefits

A number of benefits are also given

Job Reference: AY314


  • Primary job focus
    Marketing & PR
  • Job type
    Full Time
  • Employment level
    Senior Management
  • Employer industry
    Financial Services
  • Languages
    English

Marketing Jobs & PR Jobs in Malta entail the promotion of companies, brands, products and services to specific audiences. Jobs in marketing & PR include account management, affiliate management, brand management, business intelligence, customer relationship management, content, digital marketing, events, graphic design, social media marketing, marketing management, public relations, market research, merchandising, web design,and audio visual jobs.

  • Job Reference
    AY314
  • Closing Date
    31/12/2022
  • Date Published
    08/11/2022
  • Status
    Interviewing

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