SALES AND SOCIAL MEDIA EXECUTIVE

Our client a well-established company within the Education Industry is seeking a Sales & Social Media Executive to join the team

Responsibilities

SALES

• Being the key representative for the Italian market,
• Handling inquiries received on CRM, live chat service, or social media channels, as well as walk-in clients at the school.
•  Running the live chat service and following up with clients as needed.
• Converting directly enquires into sales.
• Following up with clients, having calls, and following the outlined sales process.
• Building relationships with clients to ensure client satisfaction, and gain insights.
• Working on lead generation projects outlined by the company.
• Generating leads through own efforts through online groups, and social media pages.
•  Actively looking for ways to increase leads and sales, contributing to team meetings.
• Attending sales and business networking fairs locally and potentially abroad.
•  Upselling to clients in-house.

SOCIAL MEDIA MARKETING

• Running an Instagram and Facebook account in IT.
• Translating pre-planned posts and content from EN to IT, scheduling on software.
• Obtaining content from daily life at school to be used on main channels, and all secondary channels.
• Generating content for reels, TikTok and sharing with the rest of the team.
• Building relationships with clients and obtaining testimonials from students. Assisting in recording testimonials. Writing transcripts for testimonial videos.
• Creating brand awareness for the company within the local community (IT/SP/FR as needed)..
•  Pitching new ideas based on the strategy outlined

OTHER DUtIES

• Translating blogs and testimonials from EN to IT. 
• Assisting in marketing tasks related to key languages spoken.
• Assisting in market research projects (in-house or online)
• Uploading content onto WordPress (if needed).
  
  Requirements
• Knowledge of and an interest in the methods organisations use to promote themselves through social media is a necessity. 
• Fluency in both English & Italian language - German and/or French would also be a significant asset
• Strong IT skills including knowledge of Microsoft Office tools (Word, Excel, Outlook) and relevant digital marketing tools.
• Strong communication and presentation skills. 
• The ability to think fast and multitask when necessary.
• The ability to proactively generate and develop new markets and businesses.
• The drive, enthusiasm and passion to be part of a busy, dynamic department in a thriving and growing company
• Currently living in Malta
   

Job Reference: WS427