Rostering Manager

  Central Malta  |  starting from €40,000 Annually 

Our client, a leading operations company, is looking to recruit a Rostering Manager to join their growing team. reporting to the COO, the chosen candidate's responsibilities will include: 

  • Independently manage, establish, maintain, and review all work schedules within the division, ensuring 100% site coverage at all times, including during emergencies and absences, and coordinate internally to ensure recruitment when required;
  • Maintain regular contact with customers to understand and adhere to their SLAs, promptly communicate changes in schedules and inquiries; 
  • Support the deployment of scheduling software across all divisions, exhausting its usage and ensuring effective training to relevant personnel;
  • Implement intelligent scheduling strategies to control costs;
  • Stay updated on time and attendance aspects, including software updates and industry best practices;
  • Collaborate with Control Room & Operations Manager to meet customer needs effectively;
  • Recommend improvements to scheduling processes and procedures based on feedback and analysis;
  • Provide support to operational staff and security guards as necessary;
  • Liaise with HR and management to address staffing issues and disciplinary actions;
  • Manage personnel’s records related to qualifications, schedules, incidents, and disciplinary actions; 
  • Ensure compliance with health and safety regulations and escalate issues as appropriate;
  • Carry out any additional tasks or assignments as required by management.


  • Knowledge of the security industry and/or scheduling is a must.
  • Solid planning and organizing skills, with an excellent eye for detail
  • Initiative and a strong customer service focus with clear communication skills.
  • Experience working in a unionized environment is an asset.
  • An excellent written and verbal communication in both Maltese and English

Education and Experience

  • Diploma in a related discipline or equivalent is considered an asset.
  • Minimum of two years of related experience.
  • Proficient in use of various software applications including MS Word, Excel, and email.


  • Car + Phone allowance

Job Reference: MH593

  • Category
    Marketing & PR
  • Job type
    Full Time
  • Employment level
    Experienced (3 years +)
  • Work Location
    On Premises
  • Employer industry
    Business Support Services
  • Languages
    English, Maltese

Marketing Jobs & PR Jobs in Malta entail the promotion of companies, brands, products and services to specific audiences. Jobs in marketing & PR include account management, affiliate management, brand management, business intelligence, customer relationship management, content, digital marketing, events, graphic design, social media marketing, marketing management, public relations, market research, merchandising, web design,and audio visual jobs.

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