Service Manager


Within this role of a Service Manager you will be making sure of a smooth operation within this automotive workshop, dealing with clients and leading a team. Main duties will be as follows:

  • Manage, plan and organize the daily work of the service garage and bodyshop
  • Monitor and evaluate the processes and performance
  • Supervise, motivate and mentor the team
  • Dealing with clients face to face, emails and over the phone
  • Handle client complaints
  • Assist with reporting needs

Education and Experience

  • Experience within a workshop in the automotive industry is a must
  • O’ Level standard of education or better is required
  • IT savvy:  Excel and Outlook
  • Good command of Maltese and English is needed


  • Organized and able to prioritize
  • Perform well under pressure
  • Excellent communication across all levels
  • Knowledge of cars and maintenance needs

This Service Manager position is within the automotive workshop of a well-established importer on the island.

Job Reference Code: QL107

  • Primary job focus
  • Job type
    Full Time
  • Employment level
  • Employer industry

Management Jobs in Malta involve activities which relate to improving company performance through the implementation of business solutions and management strategies. Jobs in management include business relationship management, customer relationship management, general management, management consulting, operations, project management and strategy & planning roles.

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