Operations Manager (GOZO)


We have a new Operations Manager position within the Healthcare Industry based in Gozo. Working closely with the Executive Director, you will be responsible for: 

  • The management and control of the soft service operation to the agreed specification and to the agreed performance, qualitative and financial targets
  • Being accountable for excellent service delivery within the soft services team activities and operational objectives ensuring continuous improvements are made.
  • Developing performance standards, key performance indicators, SOPs, forms and checklists
  • Developing and maintaining quality control functions on all services provided by the department
  • Ensuring all operations are done in accordance with licensing requirements, insurance requirements and established standards
  • Training and managing staff and supervisors on relevant SOPs
  • Drafting and management of 3rd party service, supplies and works contracts
  • Complying with the company and statutory regulations relating to safe systems of work, health and safety, hygiene, cleanliness, fire and hazardous substances
  • Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded

Education & Experience 

  • Hold a Management, Hospitality or Engineering qualification
  • Experience in Facilities Management is considered as an asset


  • Strong leadership
  • Understanding of policy, planning, and strategy
  • Maltese is a must 

Job Reference Code: DF086


  • Primary job focus
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Healthcare & Pharma
  • Languages
    English, Maltese

Management Jobs in Malta involve activities which relate to improving company performance through the implementation of business solutions and management strategies. Jobs in management include business relationship management, customer relationship management, general management, management consulting, operations, project management and strategy & planning roles.

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