Operations Manager - Administration Back Office


A new position of an Operations Manager focusing on Back Office Administration within the finance world is now available following growth within the institution.  Your responsibilities will include the following:

  • Ensuring an efficient and effective delivery of daily operations
  • Manage the loan administration function, credit control & risk exposure
  • Overlook that the operations manuals & procedures are adhered by
  • Implement new and improved processes focused on automation and efficiency
  • Review of internal audit and quality assurance reports
  • Ensuring compliance and implementation of audit findings
  • Create metrics / KPIs on all operational tasks focused on efficient delivery of service
  • Manage projects on time meeting budgets and quality standards set by the company
  • Managing a team:  leading, guiding and supporting as needed

Education & Experience

  • A Degree level of Education is preferred, however, experience candidates with Banking, Finance and/or Management will still be considered
  • A minimum of 3 years of experience in operations within a bank or financial institution is required
  • Experience managing back office operations within a bank or financial institution is seen as a preferred plus
  • Professional level of English is a definite, with knowledge of Maltese and other languages considered an asset
  • Excellent proficiency in MS Office
  • A good background in Accounts needed
  • Currently living in Malta


  • Highly organised
  • Good leader
  • Customer focused
  • Able to work under pressure with minimal supervision

Job Reference Code: HL584

  • Primary job focus
  • Job type
    Full Time
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  • Employer industry

Management Jobs in Malta involve activities which relate to improving company performance through the implementation of business solutions and management strategies. Jobs in management include business relationship management, customer relationship management, general management, management consulting, operations, project management and strategy & planning roles.

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