Technical Support Specialist

€20,000 - €24,000  |  Malta

Our client is currently seeking to recruit a Technical Support Specialist for a job opportunity in Malta. Being part of the Technical Support team your key responsibilities would include:

  • Will be the first point of contact for internal staff
  • Delivering day-to-day first and second line IT support services via phone, remote and email
  • Ensuring that all internal IT infrastructure operates efficiently
  • Provisioning new services to clients and communication in the best customer orientated fashion
  • Documentation of changes or new work that has been done

Education & Experience:

  • Possess an IT or related Degree
  • Have working knowledge of Windows and Apple technologies, basic networking and security
  • Basic experience using Office 365 suite, Server and End User Device Operating System, Active Directory, DNS, DHCP and GPO will be preferred
  • Being certified in CompTIA AppleCCNA/, ITIL or MCSA will be considered an asset

Desired Skills:

  • Fluency in written and spoken English 
  • Demonstrate the ability to work in an organized manner, proactively and with minimal supervision
  • Ability to cope under pressure
  • Be a team player

About the company:

The Technical Support Officer role is within an established multi-industry international company 

  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Employment level
  • Employer industry

IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include Application Consultancy, Account Management, Business Analysis, Business Intelligence, Database Management, Data Warehousing, End-User Support, Game Development, Hardware & Networking, Graphic Design, Information Security, IT Audit, IT Architecture, Mediation, Mobile Development, Product Management, Project Management, Provisioning, Software Development, Statistics, Systems Administration, System Integration & Implementation Telecoms, Technical Support, Testing & QA, Web Development and Web/UI/UX Design jobs.

  • Job Reference
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  • Date Published
  • Status

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