Technical Support Officer

€19,000 - €22,000  |  Malta

Our client is currently seeking to recruit a Technical Support Officer for a job opportunity in Malta. Your key responsibilities will include:

  • Providing first line support to all clients via a ticketing system, telephone or email, as well as onsite
  • Escalate issues to second line support and relevant stakeholders when necessary
  • Ensuring that all client and internal IT infrastructure operates efficiently
  • Reviewing technical issues with management to provide immediate support

Education & Experience:

  • Diploma/ Degree in IT or previous experience in a similar role
  • Fluent in both written and spoken English language.
  • Knowledge of basic technical support and troubleshooting.

Desired Skills:

  • Excellent communication skills
  • Highly organized and problem solver
  • Good team player
  • Ability to work independently
  • The Technical Support Officer role is within a well-known technology and e-payments company based in Malta.

  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Employment level
    Technical
  • Employer industry
    Other

IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include Application Consultancy, Account Management, Business Analysis, Business Intelligence, Database Management, Data Warehousing, End-User Support, Game Development, Hardware & Networking, Graphic Design, Information Security, IT Audit, IT Architecture, Mediation, Mobile Development, Product Management, Project Management, Provisioning, Software Development, Statistics, Systems Administration, System Integration & Implementation Telecoms, Technical Support, Testing & QA, Web Development and Web/UI/UX Design jobs.

  • Job Reference
    UV647
  • Closing Date
    31/03/2019
  • Date Published
    12/03/2019
  • Status
    Shortlisting

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