Technical Support Engineer (Second line)

up to€25,000  |  Malta

Our client is seeking to recruit for a Technical Support Engineer (Second line) to join their team in Malta.  Your key responsibilities will be:

  • Diagnosing and resolving technical issues.
  • Troubleshooting issues escalated from first line support.
  • Supporting internal ERP systems.
  • Design, install, administer and maintain company servers and databases.
  • Assisting with data backup and recoveries and infrastructure security.
  • Monitoring network performance and maintaining websites as required.
  • Provide on-call assistance as and when required.


Education and experience:

  • Advanced Diploma in IT or any other related qualification.
  • Previous experience in a similar role will be seen as advantageous.
  • Experience with Windows Servers 2008 & 2012, Office365 and SQL Server.
  • Experience on any ERP system, ideally on Shireburn and Microsoft Dynamics NAV.
  • Prior exposure to networking will be considered an asset.


Desired skills:

  • Valid Driving Licence is a must
  • Excellent troubleshooting and communication skills.
  • Highly organized and able to multitask.
  • Problem-solver and attentive to detail.
  • Good team player and able to work independently.


About the Company:

The Technical Support Engineer vacancy is with a well-established, local Importer and Distributor of different brands.


  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Retail, Wholesale & Distribution

IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include Application Consultancy, Account Management, Business Analysis, Business Intelligence, Database Management, Data Warehousing, End-User Support, Game Development, Hardware & Networking, Graphic Design, Information Security, IT Audit, IT Architecture, Mediation, Mobile Development, Product Management, Project Management, Provisioning, Software Development, Statistics, Systems Administration, System Integration & Implementation Telecoms, Technical Support, Testing & QA, Web Development and Web/UI/UX Design jobs.

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