Solutions Specialist Payroll

€25,000 - €26,000  |  Malta



Our client is a Software House specializing in building software solutions for the HR Industry. They are currently seeking to recruit a Solutions Specialist to join their growing team.  

As a Solutions Specialist, you will be working primarily with an HR and Payroll System and you will be responsible for: 

  • Providing ongoing customer support to clients with queries relating to navigating and using the software (Online, over the phone and face to face)
  • Customer Support on technical issues and queries relating to payroll and employment law
  • Providing training to new clients who are using the system for the first time
  • Performing tests on software updates, and issuing tickets for software related errors or failures
  • Identifying potential problems that clients may face when using the platform and liaising with the software team to mitigate these
  • Develop and design user manuals and documentation contributing to knowledge sharing
  • Performing problem-solving exercises holding end-to-end problem ownership

Education & Experience

  • 3 years’ work experience in computing and working local payroll  
  • Knowledge of Maltese Employment Law 
  • A flair for technology and IT is a must


  • Strong problem solving and analytical skills
  • Action-oriented and driver for results
  • Excellent customer service skills
  • Strong team player and communicator 
  • Fluency in Maltese and English 


  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Information Technology
  • Languages
    English, Maltese

IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include Application Consultancy, Account Management, Business Analysis, Business Intelligence, Database Management, Data Warehousing, End-User Support, Game Development, Hardware & Networking, Graphic Design, Information Security, IT Audit, IT Architecture, Mediation, Mobile Development, Product Management, Project Management, Provisioning, Software Development, Statistics, Systems Administration, System Integration & Implementation Telecoms, Technical Support, Testing & QA, Web Development and Web/UI/UX Design jobs.

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