Online Platforms Support Specialist


Our client looking to recruit for an Online Platform Support Specialist to join their growing team. In this role, you will be responsible for providing functional support to the internal departments on different platforms. You will also be responsible for:

  • Providing functional support for the e-banking platform
  • Testing new functionalities manually and assisting in the design of new ways to automate testing
  • Investigating issues and liaising with external suppliers to resolve them
  • Communicating issues with the business users and stakeholders

Education & Experience:

  • Education in Computer Science or any other related field
  • Minimum 1-year experience in an IT Support role
  • Exposure to QA processes (manual and automated) would be preferred
  • Experience in banking or financial industry would be considered an asset
  • Prior experience with Jira and Confluence would be advantageous

Desired Skills:

  • Fluency in both written and spoken English
  • Strong analytical and problem-solving skills
  • Interest in finance and e-banking products
  • Ability to work in a dynamic environment

About the company:

The Online Platforms Support Specialist vacancy in Malta is with one of the leading companies within the financial services, operating at an international level.

  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Employment level
  • Employer industry

IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include Application Consultancy, Account Management, Business Analysis, Business Intelligence, Database Management, Data Warehousing, End-User Support, Game Development, Hardware & Networking, Graphic Design, Information Security, IT Audit, IT Architecture, Mediation, Mobile Development, Product Management, Project Management, Provisioning, Software Development, Statistics, Systems Administration, System Integration & Implementation Telecoms, Technical Support, Testing & QA, Web Development and Web/UI/UX Design jobs.

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