IT Support Officer (On Shift)

€18,000 - €22,000  |  Malta

IT Support Officers (On Shift)

Our client is currently seeking to recruit an IT Support Officer for a job opportunity in Malta. This position works a shift pattern on day-night-rest-off basis and your main responsibilities will include:

  • Serve as the first point of contact for customers and across the company seeking technical assistance over the phone or email
  • Configuration and management  of computer systems, mobile devices and other information systems and technical infrastructure
  • Management of security systems; AV, Encryption, Web filtering and troubleshooting access and connection issues
  • Proactively monitoring daily network backup operations

Education & Experience:

  • Excellent understanding of MS Windows and Office technologies and networking concepts
  • Familiar with VoIP Technologies and VoIP telephony concepts
  • Good understanding of MS Windows Server Technologies
  • Academic qualification covering related technologies
  • Excellent command of the English language.

Desired Skills:

  • Good understanding of Cisco and Linux technologies
  • Knowledge of Spanish will be considered as an asset
  • Exceptional customer service orientation
  • Good analytical and problem-solving skills
  • Able to work well in a team and on an individual basis

Willingness to travel on work and training related purposes.

  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Information Technology

IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include Application Consultancy, Account Management, Business Analysis, Business Intelligence, Database Management, Data Warehousing, End-User Support, Game Development, Hardware & Networking, Graphic Design, Information Security, IT Audit, IT Architecture, Mediation, Mobile Development, Product Management, Project Management, Provisioning, Software Development, Statistics, Systems Administration, System Integration & Implementation Telecoms, Technical Support, Testing & QA, Web Development and Web/UI/UX Design jobs.

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