IT Support Hero (Software Applications)

€24,000 - €26,000  |  Malta

Our client is recruiting for the position of an IT Support Officer for Software Applications in Malta. The client is a reputable company within the healthcare industry and works with state-owned hospitals and health centres.


  • Providing first and second-line software support to assist end-users with technical issues that come up.
  • Managing and administering incident records and escalating these incidents to the designated personnel according to the defined operational processes.
  • Developing end-user guide and documentation.
  • Assisting in configuring and implementing new systems. 


Education and Experience:

  • Holding a minimum level of an MQF Level 5 qualification in IT.
  • Have a minimum of 2 years of experience in providing IT or software support.
  • Experience in IT Office automation tools would be an asset
  • Confident in using ticketing solutions and Server Operating Systems.


Desired Skills:

  • Ability to work on a shift basis should the need arise (day only) 
  • Have the ability to think logically, communicate effectively and possess excellent listening skills.
  • Eager to learn new technologies.
  • Possess a proficient knowledge in the English language.
  • Have a valid license and own transportation.
  • Certifications will be considered an asset.


About the company:

Our client specialises in providing necessary IT Solutions for the healthcare industry and is extremely well established in this flourishing market

Given the current situation, kindly note that we are experiencing some delays from employers in their recruitment plans.  However, rest assured we are working closely with them to make sure we create the relevant pipeline of candidates for when the time is right.  Should you be interested in this vacancy, we encourage you to apply above and would like to thank you in advance for your time, patience and understanding throughout this recruitment process.

  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Information Technology

IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include Application Consultancy, Account Management, Business Analysis, Business Intelligence, Database Management, Data Warehousing, End-User Support, Game Development, Hardware & Networking, Graphic Design, Information Security, IT Audit, IT Architecture, Mediation, Mobile Development, Product Management, Project Management, Provisioning, Software Development, Statistics, Systems Administration, System Integration & Implementation Telecoms, Technical Support, Testing & QA, Web Development and Web/UI/UX Design jobs.

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