IT Customer Support

€18,000 - €22,000  |  Malta

Our client is offering an IT Customer Support job in Malta to join their Support Team. Being part of the Implementation Specialist team your responsibilities will include:

  • Provide first-line support for end-users and troubleshoot software issues
  • Liaise with technical teams internally to deliver high-quality support
  • Ensure customer satisfaction is kept at the highest level
  • Handle implementation of new projects, onsite and on client’s premises
  • Perform software testing 
  • Participate in occasional off-shift support

Education & Experience

  • Degree in IT or any other related field
  • Experience with customer support
  • Prior experience in application support will be considered an asset

Desired Skills

  • Great communication skills both in English and Maltese
  • Problem-solving skills
  • Team player
  • Valid driving license in Malta is a must as well as having own transport

About the Company:

The IT Customer Support job opportunity in Malta is with a software house that provides various solutions including BI solutions as well as HR solutions on an international level.


  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Information Technology
  • Languages
    English, Maltese

IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include Application Consultancy, Account Management, Business Analysis, Business Intelligence, Database Management, Data Warehousing, End-User Support, Game Development, Hardware & Networking, Graphic Design, Information Security, IT Audit, IT Architecture, Mediation, Mobile Development, Product Management, Project Management, Provisioning, Software Development, Statistics, Systems Administration, System Integration & Implementation Telecoms, Technical Support, Testing & QA, Web Development and Web/UI/UX Design jobs.

  • Job Reference
  • Closing Date
  • Date Published
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