Client Success Specialist


Our client is looking to recruit for a Client Success Specialist vacancy in Malta. Your key responsibilities will include:

  • Acting as the main point of contact for clients, ensuring that issues are resolved in the best possible way and that there is nothing hindering further growth
  • Being knowledgeable on the organization's products and services so as to be able to suggest ways that allow clients to utilize products to their full potential
  • Working closely with different teams internally and looking out for changes being implemented and how they ill affect the clients
  • Being involved in the execution of rollout plans 
  • Supporting clients every step of the way and communicating their progress with stakeholders 

Education and Qualifications: 

  • Bachelor’s Degree in I.T, Business or similar would be ideal 
  • Minimum 1-3 years experience in client-facing roles 
  • Technical background would be a plus

Desired Skills: 

  • Excellent communication skills, both written and verbal 
  • Good Analytical skills and ability to read numbers and conduct reporting 
  • Problem-solving skills and ability to implement preventive and corrective measures
  • Willingness to learn and progress in your career 



  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Information Technology

IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include Application Consultancy, Account Management, Business Analysis, Business Intelligence, Database Management, Data Warehousing, End-User Support, Game Development, Hardware & Networking, Graphic Design, Information Security, IT Audit, IT Architecture, Mediation, Mobile Development, Product Management, Project Management, Provisioning, Software Development, Statistics, Systems Administration, System Integration & Implementation Telecoms, Technical Support, Testing & QA, Web Development and Web/UI/UX Design jobs.

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