Application Support Specialist

€26,000 - €30,000  |  Malta

An Application Support Specialist role has become available in Malta. Within this role you will be responsible for:

  • Provide internal support for new applications
  • Identify recurring application issues and ensure a permanent solution
  • Communication, support and training to end-users
  • Prioritise and manage multiple open cases at one time
  • Document existing and new setups, workflows and procedures
  • Liaise with vendors to install and test new releases
  • Troubleshoots simple to complex issues as reported by end-users
  • Analyzes existing data and metrics to determine trends and performance

Education & Experience:

  • Possessing a minimum 1-year experience in a similar role
  • Holding a bachelor’s degree/ Diploma in IT or related IT certifications
  • Having past experience in testing applications
  • Exposure to SQL and SSRS will be considered as an asset

Desired Skills:

  • Ability to work under pressure, providing long-term working solutions to problems
  • Ability to manage own time with minimal supervision, plan ahead and prioritise
  • Excellent analytical skills
  • Strong interpersonal and communication skills
  • Capacity to work both in a team as well as independently

The company recruiting for the vacancy of the Application Support Officer is with an established group of companies in Malta.

This role is NOT on shift, but normal office hours

Applicants need to be already based in Malta


  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Employment level
    Technical
  • Employer industry
    Information Technology
  • Languages
    English

IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include Application Consultancy, Account Management, Business Analysis, Business Intelligence, Database Management, Data Warehousing, End-User Support, Game Development, Hardware & Networking, Graphic Design, Information Security, IT Audit, IT Architecture, Mediation, Mobile Development, Product Management, Project Management, Provisioning, Software Development, Statistics, Systems Administration, System Integration & Implementation Telecoms, Technical Support, Testing & QA, Web Development and Web/UI/UX Design jobs.

  • Job Reference
    ZP931
  • Closing Date
    04/01/2021
  • Date Published
    17/11/2020
  • Status
    Interviewing

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