Account Manager (FinTech)



Our client is looking to fulfill an Account Manager vacancy in Malta within a well known and trusted online payments company. As Account Manager your responsibilities will include:

  • Building and maintaining loyalty to the brand with customers and partners alike
  • Up-sell and cross-sell existing Customers and Clients
  • Ensure individual targets as well as department KPIs are achieved
  • Negotiate, create and execute joint marketing campaigns
  • Develop and prioritize customer product and service requests
  • Actively follow up on service delivery and service levels ensuring proper customer escalation paths are provided for any feedback
  • Secure KYC and customer reporting
  • Proactively work on customer growth by analyzing customer services and traffic patterns
  • Analyzing pricing models with respect to pricing negotiations
  • Travelling across Europe for industry events

Education and Experience:

  • Degree in Business, Finance, Engineering or similar is required
  • 3 - 5 Years experience in a sales or account management role within a financial company
  • Experience in iGaming or e-banking is a must
  • Experience in financial flows and ability to contribute to the road-map ahead

Desired Skills:

  • Flexible and a quick decision maker
  • Analytical and problem-solving
  • Strong social and negotiation skills
  • Positive and team-player
  • Excellent communication skills
  • Have a passion for the gaming industry

About the company:

The Account Manager job vacancy in Malta is within a growing international provider of payment solutions.



  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Employment level
  • Employer industry

IT Jobs in Malta deal with computer science and solving problems related to software and hardware. Jobs in IT within this sector include Application Consultancy, Account Management, Business Analysis, Business Intelligence, Database Management, Data Warehousing, End-User Support, Game Development, Hardware & Networking, Graphic Design, Information Security, IT Audit, IT Architecture, Mediation, Mobile Development, Product Management, Project Management, Provisioning, Software Development, Statistics, Systems Administration, System Integration & Implementation Telecoms, Technical Support, Testing & QA, Web Development and Web/UI/UX Design jobs.

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