Within this Shore Excursion and Land Program Executive role, you will be reporting directly to the Managing Director and working closely within a small team focusing on the operations, marketing and administration duties needed while coordinating all excursions for cruise guests. Your main duties will include the following:
- Act as focal point with cruise lines, cruise groups and suppliers and liaise with internal team as required
- Liaise directly with Shorex Managers on board the vessel
- Design, cost and price tours
- Coordinate the excursions as needed
- Assist with marketing material - brochures, email shots, social media
- Supervise that agreed standards are met through spot checks and questionnaires
- Ensure that OHS measures are being followed
- Follow up on any queries and complaints directly
- Prepare invoices and chase payments when required
- Assist Directors with overseas operations and other ad hoc projects
Skill-sets and Requirements
- Local knowledge is a must and only candidates already residing in Malta will be considered
- Flexible and a team player
- In possession of a clean driving licence and possession of own car needed
- Professional level of English is a must and together with native level of Maltese being given priority
- Customer Oriented
- Highly Organised
Education & Experience
- Educational background in Tourism is seen as an asset
- Experience within aviation, cruise lines and DMC is a major plus
Job Reference: KE201
Hospitality Jobs & Leisure Jobs in Malta relate to jobs which focus on providing a service to guests in accommodation and entertainment areas. Jobs in hospitality & leisure include housekeeping, tour guides, food and beverage preparation, food and beverage serving, kitchen help, host family, attendants, hosts, reservations, aviation, entertainment, and events roles.
