Head of Group & Events

  Central Malta  |  up to €35,000 Annually 

Our client who operates in hospitality is looking to employ a Head of Group & Events.

  • Supervising the reception and coordination of groups and events, ensuring seamless communication between customers and hotel staff.
  • Managing the entire event planning process, from initial contact and contract preparation to event execution with the operations team and post-event follow-up.
  • Keeping detailed records of all group and event activities, including contracts, rooming lists, payment instructions, and other relevant information.
  • Creating comprehensive event work orders in the system, ensuring accurate and timely communication of all relevant information to operational departments.
  • Leading instructional meetings with relevant departments to ensure all team members are informed about group or event details, including size, setup, refreshments, pricing, payment methods, and special requirements.
  • Compiling monthly reports on group activities and updating closing information.
  • Collaborating closely with Sales Teams, Reservations, and Operational teams to ensure a unified approach to event management.
  • Serving as the primary contact for guests and clients during their stay, ensuring all requests are handled efficiently and promptly.
  • Participating in special activities, such as welcome tours and VIP receptions, to enhance the guest experience.
  • Ensuring all client requests are addressed with efficiency and agility.

Requirements

  • Strong analytical skills and the ability to manage multiple tasks simultaneously.
  • Excellent problem-solving abilities and a proactive approach to meeting deadlines and objectives.
  • Exceptional organizational and planning skills.
  • Demonstrated ability to lead and inspire a team to achieve high standards of performance.

Education and Experience

  • Previous experience in managing groups and events operations, preferably within the hospitality industry.
  • Relevant educational qualification.

Benefits

  • Health Insurance

Job Reference: LJ099


  • Category
    Hospitality & Leisure
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Work Location
    On Premises
  • Employer industry
    Hotels, Restaurants & Catering
  • Languages
    English, Maltese

Hospitality Jobs & Leisure Jobs in Malta relate to jobs which focus on providing a service to guests in accommodation and entertainment areas. Jobs in hospitality & leisure include housekeeping, tour guides, food and beverage preparation, food and beverage serving, kitchen help, host family, attendants, hosts, reservations, aviation, entertainment, and events roles.

  • Job Reference
    LJ099
  • Closing Date
    26/07/2024
  • Date Published
    09/07/2024
  • Status
    Collecting CVs

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