Assistant Reservations Manager (German Speaking)

Malta  |  €30,000 - €33,000 

Our client, a vibrant hospitality group with existing hotels and workspaces in some of Europe's most exciting locations are looking for a German Speaking Assistant Reservations Manager to work at their Malta office.

Your main responsibilities will be:

  • Taking over the deputy management of the reservations team and the centralised front office
  • Maximising guest satisfaction with ever-increasing revenue targets while minimising reservation costs
  • An expert as well as an advisor regarding all operational tasks as well as optimising the individual reservations
  • Coordinating staff to ensure optimal utilisation of department capacity
  • Onboarding and coaching staff on site in the hotels in the front office area
  • Maintaining the PMS, coordinating and monitoring the online booking engine and front office kiosk system in collaboration with Revenue & Distribution/Group Reservations/Marketing.

Skill-sets and Requirements

  • Excellent communication and interaction skills
  • High degree of commitment and self-motivation
  • Must be a team player with a high sense of responsibility and quality consciousness
  • Excellent written & spoken German and English skills

Education & Experience

Minimum of 3 years professional experience in the areas of reservation or front office

Benefits

  • 35 Hours work week
  • Hybrid
  • Staff rates for family and friends
  • Mobility allowance
  • Personal development allowance
  • Bonus payment every 6 months
  • Profit share

Job Reference: EC577


  • Primary job focus
    Hospitality & Leisure
  • Job type
    Full Time
  • Employment level
    Experienced (3 years +)
  • Employer industry
    Hotels, Restaurants & Catering
  • Languages
    English, German

Hospitality Jobs & Leisure Jobs in Malta relate to jobs which focus on providing a service to guests in accommodation and entertainment areas. Jobs in hospitality & leisure include housekeeping, tour guides, food and beverage preparation, food and beverage serving, kitchen help, host family, attendants, hosts, reservations, aviation, entertainment, and events roles.

  • Job Reference
    EC577
  • Closing Date
    15/02/2023
  • Date Published
    14/01/2023
  • Status
    Shortlisting

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