Our client, a vibrant hospitality group with existing hotels and workspaces in some of Europe's most exciting locations are looking for a German Speaking Assistant Reservations Manager to work at their Malta office.
Your main responsibilities will be:
- Taking over the deputy management of the reservations team and the centralised front office
- Maximising guest satisfaction with ever-increasing revenue targets while minimising reservation costs
- An expert as well as an advisor regarding all operational tasks as well as optimising the individual reservations
- Coordinating staff to ensure optimal utilisation of department capacity
- Onboarding and coaching staff on site in the hotels in the front office area
- Maintaining the PMS, coordinating and monitoring the online booking engine and front office kiosk system in collaboration with Revenue & Distribution/Group Reservations/Marketing.
Skill-sets and Requirements
- Excellent communication and interaction skills
- High degree of commitment and self-motivation
- Must be a team player with a high sense of responsibility and quality consciousness
- Excellent written & spoken German and English skills
Education & Experience
Minimum of 3 years professional experience in the areas of reservation or front office
Benefits
- 35 Hours work week
- Hybrid
- Staff rates for family and friends
- Mobility allowance
- Personal development allowance
- Bonus payment every 6 months
- Profit share
Job Reference: EC577
Hospitality Jobs & Leisure Jobs in Malta relate to jobs which focus on providing a service to guests in accommodation and entertainment areas. Jobs in hospitality & leisure include housekeeping, tour guides, food and beverage preparation, food and beverage serving, kitchen help, host family, attendants, hosts, reservations, aviation, entertainment, and events roles.
