Operations Manager (GOZO)


We have a new Operations Manager position within the Healthcare Industry based in Gozo. Working closely with the Executive Director, you will be responsible for: 

  • The management and control of the soft service operation to the agreed specification and to the agreed performance, qualitative and financial targets
  • Being accountable for excellent service delivery within the soft services team activities and operational objectives ensuring continuous improvements are made.
  • Developing performance standards, key performance indicators, SOPs, forms and checklists
  • Developing and maintaining quality control functions on all services provided by the department
  • Ensuring all operations are done in accordance with licensing requirements, insurance requirements and established standards
  • Training and managing staff and supervisors on relevant SOPs
  • Drafting and management of 3rd party service, supplies and works contracts
  • Complying with the company and statutory regulations relating to safe systems of work, health and safety, hygiene, cleanliness, fire and hazardous substances
  • Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded

Education & Experience 

  • Hold a Management, Hospitality or Engineering qualification
  • Experience in Facilities Management is considered as an asset


  • Strong leadership
  • Understanding of policy, planning, and strategy
  • Maltese is a must 

Job Reference Code: DF086


  • Primary job focus
    General Management
  • Job type
    Full Time
  • Employment level
  • Employer industry
  • Languages
    English, Maltese
  • Job Reference
  • Closing Date
  • Date Published
  • Status

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