Operations Officer - Dutch Speaking

  Central Malta  |  €23,000 - €25,000 Annually 

We are currently recruiting for an Operations Officer role. This vacancy requires a fluent Dutch-speaking candidate, as well as a professional level of English.  The opportunity would be ideal for candidates with previous banking, credit control, or customer service experience.  

Your responsibilities will include: 

  • Managing a portfolio of customers
  • Customer query resolutions via phone and email 
  • Approaching potential clients and providing guidance on how they can become new customers
  • Providing assistance to existing customers on how to effectively use the platform
  • Daily administrative tasks related to the operation of the platform including payment allocation and debt collection

Working hours:  Monday to Friday from 08:00 to 17:00


Skill-sets and Requirements

  • Fluency in written and spoken Dutch is essential
  • Fluency in written and spoken English is a must
  • IT savvy and good time management skills
  • Currently based in Malta

Education & Experience

  • Proven experience in a customer service role is a must
  • A minimum of an 'A level' standard of education


  • Life / Health Insurance
  • Loan Subsidy
  • Fitness Allowance

Job Reference: CR187

  • Primary job focus
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Work Location
    On Premises
  • Employer industry
    Financial Services
  • Languages
    Dutch, English

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