We are currently recruiting for an Operations Officer role. This vacancy requires a fluent Dutch-speaking candidate, as well as a professional level of English. The opportunity would be ideal for candidates with previous banking, credit control, or customer service experience.
Your responsibilities will include:
- Managing a portfolio of customers
- Customer query resolutions via phone and email
- Approaching potential clients and providing guidance on how they can become new customers
- Providing assistance to existing customers on how to effectively use the platform
- Daily administrative tasks related to the operation of the platform including payment allocation and debt collection
Working hours: Monday to Friday from 08:00 to 17:00
Skill-sets and Requirements
- Fluency in written and spoken Dutch is essential
- Fluency in written and spoken English is a must
- IT savvy and good time management skills
- Currently based in Malta
Education & Experience
- Proven experience in a customer service role is a must
- A minimum of an 'A level' standard of education
Benefits
- Life / Health Insurance
- Loan Subsidy
- Fitness Allowance
Job Reference: CR187
Gaming Jobs in Malta are related to the development, management and support of betting and gaming companies. Jobs in gaming include affiliate management, betting, casino, customer support, fraud, gaming dealers, odds compilation, payments and sports trading roles.
