Gambling Officer (German Speaking)

Malta  |  €26,000 - €30,000 

Our client, operating within the gaming industry, is looking to recruit a Gambling Officer. Reporting to the Safer Gambling Team Leader, the chosen candidate will be responsible for:

  • Monitoring player activity and taking preventive action against unusual behavior 
  • Customer interactions via email and telephone 
  • Ensuring disputes are being resolved in line with the companies policies
  • Conducting calls with customers to ensure they are making use of the correct safer gambling tools 
  • Proposing new ideas to identify suspicious behavior and potential gamblers in order to take preventative measures for further losses
  • Working closely with the Safer Gambling Team Leader to ensure consistent work approaches

Skill-sets and Requirements

  • Native German speaking
  • Previous experience working in a safer gambling environment
  • Attention to detail
  • Team Player and able to work on own initiative
  • Confident in proposing new ideas

Education & Experience

Tertiary level of Education would be considered an asset however not a requirement

Job Reference: JM678

  • Primary job focus
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Employer industry
    iGaming & Casinos
  • Languages
    English, German

Gaming Jobs in Malta are related to the development, management and support of betting and gaming companies. Jobs in gaming include affiliate management, betting, casino, customer support, fraud, gaming dealers, odds compilation, payments and sports trading roles.

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