Customer Support Officer (Corporate)

€22,000 - €24,000  |  Malta

Our client is seeking a Customer Support Officer to join their growing team of professionals in their Corporate department.


  • Answering incoming calls and replying to emails from prospective and existing customers
  • Updating bank’s accounting records
  • Following up on delayed customer requests and conducting the necessary research
  • Adhere to communication procedures, guidelines and policies
  • Go the extra mile for client engagement and retention

Skill-sets and Requirements

  • Excellent time management, and multi-tasking skills
  • Customer orientated, and able to adapt / respond to various personality types

Education & Experience

  • Fluency in English, as well as excellent verbal and written communication in Dutch and/or French
  • Previous experience in a customer service role will be considered an asset
  • A basic knowledge of banking and financial products is desirable

Job Reference: BN295

  • Primary job focus
    Customer Service
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Financial Services
  • Languages
    Dutch, English, French

Customer Service Jobs in Malta include roles that link the customer to the organisation, and ensure customer satisfaction with the product or service received. Jobs in customer service include customer support, front office, technical support and call centre roles.

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