Customer Service Specialist (Dutch Speaking)

Malta

The client is looking to recruit for a Customer Service Specialist (Dutch Speaking) vacancy in Malta. Your key responsabilities will include:

  • Providing support to Belgian customers via the company platform
  • Answering and assisting to customer queries, such as opening of accounts, login issues and payments 
  • Resolving technical issues in an efficient manner and escalating if required
  • Promoting services and products offered by the Bank by providing further information
  • Assisting in marketing campaigns for business development

 

Education and Qualifications:

  • Excellent communication (verbal/written) skills in Dutch and English
  • Previous experience in a similar role will be considered an asset
  • Communication skills in French will be advantageous

 

Desired Skills:

  • Customer oriented and problem solver
  • Excellent communication skills

 

This vacancy will be on shift basis and a definite one year contract with a well-established bank in Malta, operating at international level.


  • Primary job focus
    Customer Service
  • Job type
    Contract Basis
  • Employment level
    Entry
  • Employer industry
    Banking

Customer Service Jobs in Malta include roles that link the customer to the organisation, and ensure customer satisfaction with the product or service received. Jobs in customer service include customer support, front office, technical support and call centre roles.

  • Job Reference
    JJ770
  • Closing Date
    31/07/2019
  • Date Published
    24/06/2019
  • Status
    Processing

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