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Customer Care Representative

Malta  |  €14,000 - €16,000 

Our client within the logistics industry is currently looking to recruit a Customer Care Representative to join their team. 

Responsibilities:

  • Receiving phone calls and attending to customers' queries through other means such as messenger and email.
  • Assisting clients with tracing and locating their packages
  • Offering costumer care services which would include the liaising with couriers and bond operator
  • Seeing to customer walk-ins

Working hours are Monday to Friday between 08:00 am - 17:00 pm with 1 hour break.

Skill-sets and Requirements

  • Applicants must be confident in communicating both written and verbally in English
  • Applicants with previous experience would be given preference

Education & Experience

  • Computer literacy
  • O'level standard of education

Job Reference: OL821

  • Primary job focus
    Customer Service
  • Job type
    Full Time
  • Employment level
    Entry (0-12 months)
  • Employer industry
    Shipping, Transport & Logistics
  • Languages
    English

Customer Service Jobs in Malta include roles that link the customer to the organisation, and ensure customer satisfaction with the product or service received. Jobs in customer service include customer support, front office, technical support and call centre roles.

  • Job Reference
    OL821
  • Closing Date
    01/08/2022
  • Date Published
    25/05/2022
  • Status
    Shortlisting

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