Aftersales Manager

Malta  |  starting from €35,000 

Our client who specializes in the Industrial services industry is looking for a Technical Aftersales Manager. Your roles and responsibilities will include: 

  • Proving aftersales to customers and clients
  • Resolving and troubleshooting services issues of customers
  • Answering and responding to technical queries, needs, services and repairs 
  • Liaising with the technical department on suppliers and equipment
  • Creating reporting to upper management of customer service trends 
  • Monitoring stock control of parts and equipment

Skill-sets and Requirements

  • Ability to manage a team of technicans and coordination of work responsabilities
  • Technical experience is a must
  • Excellent communication and conflict resolution skills
  • Excellent problem solving skills

Job Reference: NR948

  • Primary job focus
    Customer Service
  • Job type
    Full Time
  • Employment level
    Experienced (3 years +)
  • Employer industry
    Industrial Goods & Services
  • Languages
    English, Maltese

Customer Service Jobs in Malta include roles that link the customer to the organisation, and ensure customer satisfaction with the product or service received. Jobs in customer service include customer support, front office, technical support and call centre roles.

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