After Sales Support Administrator

€19,000 - €21,000  |  Malta

In this position of an After Sales Support Administrator, you will provide design assistance and to facilitate communications with suppliers at the ordering stage

Responsibilities

  • Check the client’s orders and plans for any visible errors before sent to the supplier.
  • Able to prepare electrical and plumbing plans related to the ordered kitchen.
  • Support sales and after-sales team on technical and software issues.
  • Place orders for any claims and confirm suppliers’ proformas
  • Communicate with supplier on technical issues
  • Assist clients in sales when required
  • Able to train new employees on the company’s products and use of the company’s software

Experience and Skills

  • Be computer literate and able to use a wide range of software
  • Understand construction and production methods and processes
  • Have good attention to detail
  • Problem-solving skills
  • Knowledge of techniques for maintaining relationships with suppliers.
  • Be confident with numbers
  • Have good communication skills in English a must, Italian and Maltese would be an asset
  • Currently living in Malta

  • Primary job focus
    Customer Service
  • Job type
    Full Time
  • Employment level
    Experienced
  • Employer industry
    Retail, Wholesale & Distribution
  • Languages
    English, Maltese

Customer Service Jobs in Malta include roles that link the customer to the organisation, and ensure customer satisfaction with the product or service received. Jobs in customer service include customer support, front office, technical support and call centre roles.

  • Job Reference
    PE425
  • Closing Date
    22/11/2019
  • Date Published
    10/10/2019
  • Status
    Interviewing

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