Relaionship Manager - Russian Speaking

€24,000 - €28,000  |  Malta

In this job of a Relationship Manager - Russian speaking,  working within an international organisation and based in the Malta Office, reporting to the Managing Partner your responsibilities will include:

Responsibilities

  • To serve as the primary client contact and advocate for day-to-day activities necessary for the client application and escalate issues and requests when needed
  • You will manage key client relationships through regular contact and visits (if applicable)
  • Build and execute a client-centric relationship framework inclusive of regularly scheduled status calls & application reviews
  • Establish and maintain customer satisfaction through account planning, proactive client communications and issue remediation
  • Continuously identify and exploit cross-selling opportunities that embed the firm and its offerings with client needs
  • Leverage internal resources to assist the client with meeting the requirements of their application

    Requirements 
     
  • You will hold solid experience of account management within investments, insurance, private bank or wealth management
  • Proven track record of successfully building and nurturing multi-level client relationships
  • Superior written and verbal communication skills in Russian and a good level of English
  • Ability to identify opportunities to cross-sell the companies services
  • The ability to work both independently and within a team environment, with focus and excellent attention to detail
  • Be proficient in Microsoft Word, Excel, PowerPoint and CRM

    Desirable Skills
     
  • Undergraduate degree in business, economics, marketing or other related disciplines
  • Masters or an advanced degree will be considered as an advantage
  • Knowledge and experience in the immigration by investment industry
  • Strong international networks that allow for business development

Skill-sets and Requirements

Russian

Job Reference: GQ634


  • Primary job focus
    Customer Relationship Management
  • Job type
    Full Time
  • Employment level
    Experienced
  • Employer industry
    Financial Services
  • Languages
    English, Russian
  • Job Reference
    GQ634
  • Closing Date
    31/05/2021
  • Date Published
    05/04/2021
  • Status
    Interviewing

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