Concierge and Real Estate Associate

Malta  |  €25,000 - €26,000 

Our client is seeking a Concierge and Real Estate Associate to act as an ambassador of the company with both internal and external stakeholders, the successful candidate is required to offer a level of hospitality that meets and exceeds our
clients’ expectations, whilst providing ideas about amenities and experiences, organizing itineraries and reservations.

Responsibilities

  • Meeting clients on arrival in Malta and accompanying them to their accommodation.
  • Manage itineraries and reservations for clients when required
  • Support the Real Estate team in administrative duties such as filing, scanning, and maintenance of the internal database.
  • Support the Property Management team with their daily tasks.
  • Manage, maintain and create new relationships with service providers to enable an adequate portfolio of services that are made available to clients
  • Have the necessary contacts to handle emergency situations
  • Interface with key stakeholders through multi-channels; mail correspondence, telephone and email to ensure enhanced service delivery
  • Act as a trusted advisor to our clients, thus contributing to the overall client experience
  • Work as part of a team in delivering a diligent and timely service that will require flexibility to address other tasks outside of your core role as and when they arise
  • Focus on personal development through learning more about the different areas of the business by means of interaction and collaboration

Requirements

  • The ability to recognise and respond to diverse thinking styles, learning styles, cultural qualities and a global mindset.
  • You will hold an excellent command of the English language
  • Previous experience within the hospitality industry
  • Have a  positive solution-oriented attitude complemented with a high level of integrity, to facilitate the business in a compliant manner
  • Experience with managing several service providers and dealing with emergency situations
  • Possess immaculate communication and presentation skills
  • Excellent relationship building skills
  • Currently living in Malta

Skill-sets and Requirements

Previous experience within the hospitality industry

Job Reference: GA747


  • Primary job focus
    Customer Relationship Management
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Employer industry
    Financial Services
  • Languages
    English
  • Job Reference
    GA747
  • Date Published
    17/02/2022
  • Status
    Interviewing

Benchmark Your Salary

By using this site, you consent to the use of cookies to improve your user experience through analytics and personalised marketing efforts.