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Our client a well-established company here in Malta is seeking an Administration & Concierge Executive - Native English Speaking to join their team on a Part-Time basis
Responsibilities
You will act as an ambassador of the Company with internal customers and external clients
Provide support with hosting client visits, by offering a level of hospitality that meets and exceeds the clients’ expectations
Support other teams with typical office administration duties such as filing, scanning, purchase of stationery and office equipment as well as and maintenance of internal database
Ownership of the receipt and dispatch of mail and couriered packages
Providing administrative support to the different departments with a view of achieving a more efficient and adequate operational standard across the office
Manage itineraries and reservations for clients when required
Manage, maintain and create new relationships with service providers to enable an adequate portfolio of services that are made available to clients
Have the necessary contacts to handle emergency situations
interface with key stakeholders through multi-channels; mail correspondence, telephone and email to ensure enhanced service delivery
Act as a trusted advisor to our clients, thus contributing to the overall client experience
Work as part of a team in delivering a diligent and timely service that will require an element of flexibility to address other tasks outside of your core role as and when they arise
Requirements
Excellent command of both written and spoken English
Minimum of 2 years’ experience within the hospitality industry would be preferred
You will have a positive solution-oriented attitude complemented with a high level of integrity, to facilitate the business in a compliant manner
Experience with managing several service providers and dealing with an emergency situation
You will have immaculate communication and presentation skills
Show excellent relationship building skills
Be very flexible as to the working hours and the needs of the role
