Administration & Concierge Executive -  Native English Speaking

Malta

Our client a well-established company here in Malta is seeking an Administration & Concierge Executive -  Native English Speaking  to join their team on a Part-Time basis

Responsibilities

  • You will act as an ambassador of the Company with internal customers and external clients
  • Provide support with hosting client visits, by offering a level of hospitality that meets and exceeds the clients’ expectations 
  • Support other teams with typical office administration duties such as filing, scanning, purchase of stationery and office equipment as well as and maintenance of internal database
  • Ownership of the receipt and dispatch of mail and couriered packages
  • Providing administrative support to the different departments with a view of achieving a more efficient and adequate operational standard across the office
  • Manage itineraries and reservations for clients when required
  • Manage, maintain and create new relationships with service providers to enable an adequate portfolio of services that are made available to clients
  • Have the necessary contacts to handle emergency situations
  • interface with key stakeholders through multi-channels; mail correspondence, telephone and email to ensure enhanced service delivery
  • Act as a trusted advisor to our clients, thus contributing to the overall client experience
  • Work as part of a team in delivering a diligent and timely service that will require an element of flexibility to address other tasks outside of your core role as and when they arise


Requirements

  • Excellent command of both written and spoken English 
  • Minimum of 2 years’ experience within the hospitality industry would be preferred
  • You will have a positive solution-oriented attitude complemented with a high level of integrity, to facilitate the business in a compliant manner
  • Experience with managing several service providers and dealing with an emergency situation
  • You will have immaculate communication and presentation skills
  • Show excellent relationship building skills
  • Be very flexible as to the working hours and the needs of the role
  • Currently living in Malta

  • Primary job focus
    Customer Relationship Management
  • Job type
    Part Time
  • Employment level
    Experienced
  • Employer industry
    Financial Services
  • Languages
    English
  • Job Reference
    XC326
  • Closing Date
    31/03/2021
  • Date Published
    19/02/2021
  • Status
    Interviewing

Benchmark Your Salary

This website uses cookies to improve your user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.