Senior Operations Officer

Malta  |  €30,000 - €33,000 

Our client is seeking a Senior Operations Officer to join their growing team. 


  • Directing the team to provide a professional and personalised service to clients;
  • Overseeing day-to-day operations, set clear goals and delegate tasks accordingly;
  • Ensuring there is plenty of knowledge sharing and job rotation within the team to support business continuity;
  • Providing the necessary training and coaching to the team, making sure this is in line with the bank's overall strategy;
  • Streamlining work practices to achieve optimum operational efficiency;
  • Ensuring that all procedures are documented and updated in a timely manner;
  • Investigating account discrepancies and following up customer queries;
  • Promoting and cross selling the Bank’s products and services;
  • Integrating AML/CFT considerations into the relevant aspects of the role;
  • Reporting circumstances that may bring the Bank into disrepute upstream, as well as transactions that may represent elements of doubt to the Bank’s MLRO.

Skill-sets and Requirements

  • 5 years’ experience working in a bank or financial institution, ideally in a factoring role.
  • Excellent written and spoken English. A strong command of French will also be considered an asset.

Education & Experience

Degree in Banking and Finance would be considered an Asset

Job Reference: CZ310

  • Primary job focus
  • Job type
    Full Time
  • Employment level
    Experienced (3 years +)
  • Employer industry
    Financial Services
  • Languages
    English, French, Maltese

Banking Jobs in Malta entail the provision of financial advice to both commercial and private clients within banks and other organisations within the finance industry. Jobs in Banking within this sector include consumer and corporate lending, credit management, investment jobs and risk evaluation.

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