Head Customer Advisory & Compliance


An exciting opportunity for a Head of Customer Advisory & Compliance within the Banking Industry.

The Head of Customer Advisory & Compliance shall report to the Chief Officer and will have a direct report of around thirty individuals at different levels.


  • Setting up and evaluating the Anti Financial Crime Services processes, policies and procedures.
  • Supporting the other departments by providing advice in relation to the evaluation and implementation of relevant Anti-Money Laundering processes.
  • Acting as a direct interface with the Bank's second line of defense on policy issues.
  • Developing and maintaining internal Anti-Financial Crime procedures in line with external regulation, internal policies and its relationship with its valued clients.
  • On-boarding of new clients that are in line with the business's risk appetite.
  • Assessment of risk tolerances and monitoring.
  • Identification and mitigation of risk.
  • Establishing early warning systems for breaches of the bank's risk parameters.
  • Managing the Customer Advisory & Compliance team members as well as other team members at different levels.
  • Keeping abreast with local and international AML and CFT laws and regulations and ensuring that all unit members are updated with such information.
  • Responsible for management and coordination of operations across the unit, by investigating operational needs and problems and opportunities and contributing to operational improvements across the Group.
  • Responsible for the monitoring of financial matters as well as setting budgets for the unit.

Education & Experience:

  • A minimum of 7 years banking experience within an Anti-Money Laundering or Compliance related position
  • A minimum of a Degree (MQF level 6) of higher in any of the following: Banking, Finance, Accountancy, Law or other Risk Managements related area.


  • Assertive
  • Meticulous
  • Excellent managerial and team development skills
  • Highly analytical
  • Excellent communication skills in both Maltese and English

Ref.: SW092

  • Primary job focus
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Financial Services
  • Languages
    English, Maltese

Banking Jobs in Malta entail the provision of financial advice to both commercial and private clients within banks and other organisations within the finance industry. Jobs in Banking within this sector include consumer and corporate lending, credit management, investment jobs and risk evaluation.

  • Job Reference
  • Closing Date
  • Date Published
  • Status

Benchmark Your Salary

This website uses cookies to improve your user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.